Welcome
I’m Carmen Miles, a senior academic leader specialising in educational change, learning and teaching quality assurance, and institutional transformation. Over more than two decades, I have led learning and teaching strategy at three major UK universities, including through taught and indefinite degree-awarding powers processes, building sustainable, high-quality provision for over 40,000 students globally.
This space shares my work, research, and reflections with colleagues across the higher education sector. My work focuses on how professional judgement in teaching and assessment is shaped, and sometimes constrained by institutional structures, technologies, and policy. Much of what I have learned has emerged through conversation and shared practice, working alongside educators as they navigate complexity and change. The resources here are offered in that spirit.
I am currently Strategic Lead for Digital Education at De Montfort University, where I co-lead the Education Enhancement Unit with university-wide responsibility for pedagogical innovation, academic development, and digital transformation. My approach grounds strategic vision in collaborative practice, supporting educators to translate theory into sustainable teaching practice that improves student learning.
I work at institutional, national, and international levels. I am Co-Chair of the TPACK Special Interest Group, leading a global research community; a member of D2L’s Instructional Design Advisory Board; and a co-lead of UCISA’s Digital Capabilities Survey. I have contributed to the House of Lords inquiry on blended learning, serve as Chief Examiner for Online Programmes at Sheffield Hallam University, and speak regularly at national and international conferences, including Times Higher Education summits, D2L Fusion, and SITE.
Please do get in touch to keep the conversation going.
Connect: https://www.linkedin.com/in/dr-carmen-miles-pfhea-7837b525
Email: cm@carmenmiles.co.uk
Core Themes & Insights
The themes below reflect enduring questions that shape my work in higher education: how pedagogic judgement is exercised, how change is governed, and how equity, transition, and responsibility are designed into learning and assessment. They bring together ideas, frameworks, and resources developed through research, institutional practice, and sector engagement.
Pedagogic Transformation & Educational Change
Exploring how teaching evolves through collaborative practice finding inclusive, sustainable approaches that support diverse students.
Curriculum Design for Flexible and Blended Learning
I share ideas and experiences of blending digital and face-to-face learning, how flexible models can open access, build engagement, and create meaningful learning experiences.
Generative AI, Pedagogy and Professional Judgement
Exploring how generative AI is reshaping education - its potential to support learning and creativity, alongside critical questions about professional judgement, ethics, and academic practice.
Digital Capabilities and Academic Practice
Building educators' digital capabilities to enable student-centered learning experiences and support inclusive, accessible teaching practice.
Lifelong Learning, Access, and Participation
I explore how policy and digital innovation can help shape lifelong learning - creating inclusive pathways into education to widen access to relevant higher education.
Student Experience, Equity and Belonging
Supporting student transition into higher education and using data insights to enhance learning experiences and student success throughout their studies.